Tender Ref: T029/23
Non-IT Procurement
Publication date: 11/05/2023
Deadline for Submission of Clarifications: 29/05/2023
Deadline for Mita to Issue Clarifications: 01/06/2023
Deadline for Submission of Tender: 13/06/2023
Publication of Recommendation for Award Date: 21/08/2023
Objection Deadline: 31/08/2023

This CfT needs to address the following requirements: • Procurement of SMS messages. • Deliver SMS messages to local and international numbers. • Support one-way messaging. • Support two-way messaging when required by MITA. Note the two-way messaging might require additional discussions with MCA vis-a’-vis the numbering schemes as well as conformance with national legislation in this regard. • Adhere to Service Level Agreements (SLA) to ensure reasonable timeframes to resolve any issues encountered during live operation. The target audience of this service shall be the: • Public Sector – the public sector will use the notifications portal to send SMS notifications to the citizens, businesses, within ministries, departments and/or entities. • Public – the public citizen will receive SMS notifications from various government ministries, departments, and entities

Link to the Electronic Public Procurement System (EPPS):

https://www.etenders.gov.mt/epps/cft/prepareViewCfTWS.do?resourceId=9951209

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